Webinars
Frontline employees drive our business – they service our customers, sell our products, and create our brand. Delivering learning and development to frontline employees is crucial and often difficult to get right. In this session, you will learn how two innovative learning and development leaders have created dynamic, yet practical, learning strategies for their frontline employees that are delivering results. Learn more
Is anyone happy with compliance training – the learning professionals, the Regulators, the business leaders, the employees? More industries are being regulated than ever before, and the L&D departments at these companies are being held to heavy training requirements How do we set the strategy for our compliance learning programs, while meeting the Regulator need, our business goals and creating a good learner experience? Learn more
Modern technologies allow us—as marketers for online education—to reach wider audiences than ever before, but trying to maintain multiple online marketing channels can at times seem like a daunting task that requires significant time and money. Learn more
This virtual session details the case study of how California University of Pennsylvania's Global Online program developed a concrete method to engage in meaningful correspondence with prospective students, current students and alumni. Learn more
When your role is to create top-notch educational experiences that will improve your company’s business capabilities, the last thing on the checklist is “marketing,” right? It’s time to change the way you define and approach the branding of your development programs. Learn from the case study of Spectrum Health University. Learn more
Baxter Healthcare blended performance technology tools with the strategic needs of the organization to create what it calls "Ledge Walking Technology." This webinar focuses on the practical application of LWT and provides tools for learning and development professionals to identify, select, communicate, implement and measure both instructional and non-instructional solutions. Learn more
In an effort to match the needs of our business with the career aspirations of our talent, Bloomberg LP launched a formal career development initiative in 2011. An integrated global framework that leverages training and development, technology, event planning, communication & marketing, and data analytics was put in place to maximize the impact of the Career Development initiative, and provide measurable results to our Business. Learn the key steps to align the aspirations of your employees with the aspirations of your business in this case study about Career Development at Bloomberg LP. Learn more
Networking company Cisco leveraged ideas from an entirely different workplace discipline—Customer Experience—to improve its learning techniques beyond the traditional ADDIE and Kirkpatrick/Phillips models. Cisco learning leaders found that treating learners like customers, understanding their needs, and driving their point of view into how the learning function does business dramatically improved the learner experience. Customer Experience has developed a set of tools and processes to assess the customers’ current experience, identify gaps and the current experience and implement actions needed to close those gaps. Cisco identified the Learner Experience Goal, a brief statement that acts as the guiding principle for learner experience, and developed a Learning Experience Touch Points Model to outline the most important parts of learner experience for the learning function to focus on. The touch points model begins with “awareness” that learning and development resources are available, even before the learner has a specific need. It then moves through each key interaction learners have with a learning organization—its products and services—before ending with the “apply” touch point, where real behavior change occurs on the job and value begins to accrue to both learner and the business. Join Cisco's Michael Cannon (Director, Learner Experience) and Jack Wilson (Manager, Learner Advocacy) Learn more
Statistics suggest most employees fail to see the connection between their work and corporate strategy. Much of the success of organizations today is derived from intangible assets—including the skills and knowledge of employees. But if your employees don’t fully understand your corporate goals that success could be in jeopardy. In this hands-on Webinar, Performance Management expert Paul R.... Learn more
Learn how tapping into the new world of social media and a host of related learning technologies can add value to your organization. Learn more