A New Face for Training: From Knowledge in the Classroom to Knowledge Everywhere

Long ago humans squinted at cave walls for guidance on hunting and cooking. Then we gathered together in rooms to hear the word from an authority. Now we peer into mobile phones, personal information managers and desktop computers to boost performance on just about everything. From product knowledge to closing a sale to securing data to retirement planning, dieting, dating and coping with organizational culture, we are not alone anymore. Lessons, advice and support are here and there, where and...
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