Scorecards, Strategies and Systems for Training to Support Business Goals

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Peggy O'Brien, Vice President of the Learning and Performance Center at Covance, shares her company's strategies for aligning employee development with the business goals, how to measure the viability of learning programs, and more. CLN: Can you describe the steps involved in your annual process of aligning talent development goals to long and short term business objectives? Peggy: The business strategy is reviewed on an annual basis. Once that is completed, the business goals are identified t...
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