FedEx: a pioneer in developing, measuring employee culture
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In recent years, corporate learning programs have given much attention and energy to building and developing employee and company culture. Now, there’s an effort to measure company culture. FedEx has been doing just that for the past four decades with its annual Survey Feedback Action. Bob Bennett, chief learning officer at FedEx, cautions, however, that attempts to measure culture can be misguided. "There are thousands of cultures within an organization," he said. "The only thing that hol...
