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February 24 - 27, 2020
Jeff McGowan, General Manager of Learning Operations at JetBlue Airways

Jeff McGowan

General Manager of Learning Operations
JetBlue Airways

Check out the incredible speaker line-up to see who will be joining Jeff.

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Pre-Conference Site Tour Day 11/27/2018

8:00 AM JetBlue Airways Site Tour

We will be visiting JetBlue’s Training Facility at JetBlue University in Orlando, located right on
airport property. Orlando is referred to as JetBlue’s home away from home as the facility hosts
new hire orientation led by senior executives every two weeks for all Crewmembers– no matter
your role. The airline has over 22,000 Crewmembers supported by the L&D function. JetBlue
University hosts over 11,000 of those Crewmembers who pass through for a training event annually.
The center has over 200 Crewmembers working on-site to support training across operational
departments, with 16 classrooms, 6 training devices, 7 flight simulators and an on-site hotel (The
Lodge). The three-story building has training related instructors as well as instructional designers,
and courseware designers. One of the highlights of the tour is the adjacent lodge facility which
includes shuffle board, the Tailfin bar that opens at 5:00 pm, foosball, pool table and fitness center