Posted: 09/29/2015

Putting the PIECES! Together is a philosophical approach to better manage the complexity of business, which focuses on Partnering, Increasing Flexibility, Expanding Your Sphere of Influence, Calculating Value Add, Enhancing Reputation, Sustaining Results, and ! (taking care of the people). It is beneficial in any organization, but is imperativ Full Article »
Posted: 08/29/2013
Retail Insights: Consistency is Key

AchieveGlobal surveyed 2,500 U.S. customers to gather insight into how retailers can capture higher wallet share through a consistently good customer experience. Competing on price is rarely a sustainable strategy, so retailers must deliver beyond the baseline with consistent personal interactions (service, advice, and support) that help shoppers Full Sector Report »