Demystifying ROI

How to Manage Your Company’s Learning Investment

Close to 20 years ago, the Chief Learning Officer (CLO) role was coined and has since been institutionalized. Equally interesting and challenging is that the pace of business cycles has been accelerating, and thus a CLO must now play an active role in balancing and rebalancing the training investments needed to support business growth and transformations. Concurrently, it’s no surprise that the world of work is changing, with labor shortages on one hand and skills shortages on the other....
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