How Too Much Process Is Killing Innovation
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In a study of U.S. and European companies, the Boston Consulting Group found that "over the past fifteen years, the amount of procedures, vertical layers, interface structures, coordination bodies, and decision approvals needed...has increased by anywhere from 50 percent to 350 percent."
In addition, "managers spend 40 percent of their time writing reports and 30 percent to 60 percent of it in coordination meetings."
Systems and processes should empower your people, not make their lives more d...
