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Storytelling: Humanizing Employees' Experiences

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In today's business environment, there's increasing pressure to add metrics to learning and training programs. For a business segment that excels at developing soft skills, the addition of metrics can create creative tension.

"Obviously, we need data, we need metrics to look at how effective various different programming is in the training and development function," said Michael Margolis, CEO at Get Storied, an advisory and training company devoted to transformational storytelling. "The balance to it is unless you have the stories, we can often start making decisions about the numbers without actually taking into consideration the context of what's at stake for the people those numbers represent."

Check out Margolis's perspective on the role of storytelling in humanizing employees' experience in the video above, and then check out our profile on Margolis (Sequencing Stories: Michael Margolis sees storytelling as the DNA source code for culture).


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