Alex Motes

Director of Training Westgate Resorts

Monday, December 7

4:50 PM Boardroom B: Behavior Change Is the Metric , Everything Else Is a Leading Indicator

The CLOs who have built the strongest executive credibility for their functions have done it the same way: by showing leadership not what employees completed but what employees changed. Completion rates, satisfaction scores, and attendance numbers fill dashboards and satisfy no one with real authority. The shift from activity reporting to behavioral evidence is the single most consequential repositioning an L&D leader can make.

- Restructure L&D reporting to lead with behavioral evidence, what changed about how people work, make decisions, and interact with their teams, rather than with program activity data that executive stakeholders have long since learned to discount

- Build the stakeholder feedback architecture that brings business unit leaders, managers, and HR partners into the measurement conversation so that behavioral evidence arrives from multiple credible sources rather than from L&D evaluating its own programs

- Connect learning investment to the downstream business metrics executives are already tracking , retention, productivity, error rates, team performance , so that the attribution story is grounded in data leadership already believes rather than data L&D is asking them to accept

Check out the incredible speaker line-up to see who will be joining Alex.

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Alex Motes

Monday, December 7

4:50 PM Boardroom B: Behavior Change Is the Metric , Everything Else Is a Leading Indicator

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