Unseen, Unheard, Unfelt: New Drivers Behind Performance from Learning

Unseen, Unheard, Unfelt: New Drivers Behind Performance from Learning

Presentation by Mike Pino, Ph.D., Global Learning Partner, Cognizant Digital Business

Digital transformation requires collective knowledge work. The emerging neuroscience behind effective collective intelligence has been applied to diversity measures and inclusive leadership approaches. Though these efforts help reduce feeling like an outsider – whether based on language, culture, race, or personality type – these efforts have been slow to yield results , often resulting in regrettable attrition.

Some organizations have discovered a new way forward: connecting individually-focused L&D efforts to these D&I efforts. Developing interpersonal, “power” skills, helps employees overcome the feeling of invisibility, finding ways to stand out and be noticed. The organizational benefits are likewise improved when individual employees overcome the feeling of invisibility so that they contribute and be a valuable resource in an organization and with teams. We’ll cover the what and the how in this session, making it easier to learn what’s working.


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