Two of the most important relationships designers need to develop and maintain are with business units and SME’s. Both involve different dynamics and nuances and are the lifeblood of any successful learning program and team. This session will focus on practical tips and techniques of how to develop and build strong partnerships founded in credibility and respect with these two critical stakeholders, including:

How to evolve your relationships from order taker to business partner

• Demonstrating what you can offer

• Understanding the context and unique dynamics of the LD-SME and LD-business unit relationships

• Creating empathetic and collaborative partnerships

• Developing relationships as a consultative resource