Dana Beckton

Dana Beckton

Chief Inclusion and Belonging Officer Sutter Health
Dana Beckton

Monday, September 21

4:50 PM Boardroom A: Intergenerational Learning — Honoring Experience While Building New Capability

Healthcare organizations carry five generations in their workforce with starkly different relationships to technology, hierarchy, learning, and change. Treating development as a uniform experience ignores the reality that what builds capability in a new-graduate nurse is not what builds it in a 25-year veteran charge nurse. 

  • Designing learning pathways that honor the accumulated expertise of experienced clinicians rather than inadvertently signaling that everything they know needs to be replaced 
  • Building intergenerational knowledge transfer structures that move institutional wisdom into organizational memory before it walks out the door 
  • Using AI-assisted personalization to create adaptive learning experiences that reach every segment of the workforce without proportionally scaling L&D headcount or budget 

Check out the incredible speaker line-up to see who will be joining Dana.

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