Kapta is a system of action for large account teams managing complex customer relationships in organizations that depend on retaining and growing existing customers. Traditional CRMs are adequate for tracking leads and new customer deals, but their effectiveness largely stops once a customer is signed. Kapta helps post-sale teams plan, manage, and grow strategic accounts by bringing together account planning, stakeholder mapping, health signals, risk assessment, whitespace visualization, QBRs, and renewal insight in one shared system. Kapta uses AI and automation to surface insight, risk, and opportunity—but not to replace human relationships—so account teams stay informed, aligned, and prepared for the moments that matter. The result is real-time visibility for revenue leaders and a consistent, scalable way to manage high-value customer relationships without spreadsheets, slide decks, or tribal knowledge. Let your traditional CRM be the system of record—Kapta is your system of action for customer retention and growth.