Mark Shen

Mark Shen

Global Head of Sales Operations, Compensation & Deal Desk - Uber for Business Uber
Mark Shen

Experienced business leader with over 15 years of international experience across sales, strategy and operations within Telecommunications, Media & Technology (TMT) industry. Demonstrated success in providing business leadership and development to support growth aspirations. Highly-organized with expertise in GTM strategy & sales planning, business analytics/analysis & forecasting, sales enablement, sales incentives, sales process/systems & governance, pricing & yield management, and sales programs development & execution.

Monday, April 20

9:40 AM Boardroom B: AI as the New Operating Layer for the Revenue Organization

AI is quickly becoming the backbone of the modern revenue engine, reshaping how teams forecast, prioritize, and execute. You’ll unpack real workflows that compress deal cycles, strengthen pipeline health, and eliminate seller admin through automation. Leaders will also get into the realities behind adoption: data quality, governance, and the ROI proofs that win over CFOs and boards.

    • Accelerate AI deal cycles and improves pipeline health
    • Address data quality, adoption, and governance fundamentals
    • Discover AI investment to CFOs and boards

    Tuesday, April 21

    9:05 AM Operational Alignment That Actually Sticks, Turning RevOps from Concept to Reality

    Many companies commit to RevOps but stay trapped in silos driven by conflicting incentives, political friction, and outdated processes. Focus on practical ways to turn RevOps from a concept into a functional operating model, built on shared accountability, integrated data, and consistent cross-functional execution.

      •  Removing political and structural blockers that stall unified execution
      •  Establishing a shared operating rhythm with clear decision rights and accountability
      •  Creating a unified revenue architecture with standardized handoffs and connected systems
      •  Driving adoption through clear enablement and change-management practices 

      Check out the incredible speaker line-up to see who will be joining Mark.

      Download The Latest Agenda