Susan Horton

Susan Horton

VP, Sr. Director Enterprise Learning and Development Liberty Mututal
Susan Horton

Monday, October 19

12:00 PM Keynote Panel: Upskilling the Workforce You Have for the Future You Can't Ignore

Upskilling has become the most overused and underdelivered promise in enterprise talent strategy. Organizations announce commitments, launch platforms, and report enrollment numbers , while the actual capability gaps quietly persist. A no-nonsense keynote on what genuine workforce upskilling requires and why the difference between a skills program and a skills architecture determines whether any of it sticks.

• Establishing a skills taxonomy specific enough to guide real development decisions and resilient enough to hold as roles evolve

• Moving upskilling beyond voluntary opt-in into structured pathways that reach the employees who need them most

• Connecting capability development to workforce planning so learning anticipates organizational needs rather than chasing them


Check out the incredible speaker line-up to see who will be joining Susan.

Download The Latest Agenda