Dan Hibberd

Co-founder and CEO Makeshapes

Sunday, October 18

12:55 PM Use Case Showcase: Scaling the Unscalable: Human Connection from Mine Sites to Flight Crews

AI has made access to information instant and put performance support directly in the flow of work. But real change in how we think and behave often requires time and space: to reflect, to contextualize what you're learning against your own situation, and to practice it with others. That's exactly where the old trade-off still bites — the moment you need a facilitator in the room, cost goes up and reach goes down.

Dan Hibberd, Co-founder and CEO of Makeshapes, shows what it looks like to explore a different shape entirely — group learning that doesn't need an expert to run the room. At Air New Zealand, more than 1,000 leaders — spanning pilots, cabin crew, and corporate teams — were introduced to a new leadership model in a single month, hosted not by professional facilitators but by their own people. It gave leaders a shared language that 95% could still recall afterward.

You'll leave with a new vision for scaling experiences that harness the power of learning with and from others.

Check out the incredible speaker line-up to see who will be joining Dan.

Download The Latest Agenda

Dan Hibberd

Sunday, October 18

12:55 PM Use Case Showcase: Scaling the Unscalable: Human Connection from Mine Sites to Flight Crews

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