Heather Robertson

Vice President, Employee Experience and Executive Director, Help Help at Home LLC

Tuesday, October 20

9:20 AM Keynote Panel: The Experience Is the Learning — And Most Experiences Are Failing

Learners have become extraordinarily good at completing training and retaining almost nothing from it. The culprit is rarely content quality , it is experience design. When the architecture of a learning moment fails to create meaning, challenge, or relevance, even well-crafted material evaporates before it reaches application. A keynote on what exceptional learning experience design actually looks like when L&D teams take it seriously.

• Applying the science of memory, emotion, and transfer to create learning moments that outlast the programs that produced them

• Rethinking the role of productive struggle and scenario complexity in building durable, job-ready capability

• Designing for what happens after the program ends ,where the majority of learning either solidifies or disappears

Check out the incredible speaker line-up to see who will be joining Heather.

Download The Latest Agenda

Heather Robertson

Tuesday, October 20

9:20 AM Keynote Panel: The Experience Is the Learning — And Most Experiences Are Failing

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