William Alvarez

William Alvarez

Global Lead, Training & Development American Airlines
William Alvarez

Monday, April 13

9:50 AM From L&D to Strategic Partner

The modern CLO sits at the executive table. Explore how to evolve from “training provider” to business partner through strategy alignment and storytelling. Learn how to make learning central to enterprise transformation.

  • Align learning goals directly with business outcomes
  • Build credibility and influence across the C-suite
  • Operate L&D as a performance and innovation function 

5:30 PM Boardroom A: Emotional Agility and the Human Side of Learning

The next generation of leadership is shaped through emotion, empathy, and shared experience. This session explores unconventional methods that help leaders connect on a deeper level, from standing in the rain together to simplifying complex ideas for others. Participants will learn how emotional experiences can unlock authenticity and empathy, transforming leadership presence and culture.

  • Design learning that deepens self-awareness and trust
  • Apply engagement techniques from education, coaching, and hospitality
  • Foster a culture where vulnerability and empathy are core strengths 

Check out the incredible speaker line-up to see who will be joining William.

Download The Latest Agenda