William Alvarez

Global Lead, Training & Development American Airlines

Monday, April 13

5:30 PM Boardroom A: Emotional Agility and the Human Side of Learning

The next generation of leadership is shaped through emotion, empathy, and shared experience. This session explores unconventional methods that help leaders connect on a deeper level, from standing in the rain together to simplifying complex ideas for others. Participants will learn how emotional experiences can unlock authenticity and empathy, transforming leadership presence and culture.

Design learning that deepens self-awareness and trust
Apply engagement techniques from education, coaching, and hospitality
Foster a culture where vulnerability and empathy are core strengths

Check out the incredible speaker line-up to see who will be joining William.

Download The Latest Agenda

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