"I hate performance reviews"
We hear this all the time from employees and managers alike, and despite numerous discussions of how to revise reviews, they have remained virtually the same. We know the reasons for dissatisfaction with performance reviews: little meaningful data, unfair and inconsistent ratings, forced distributions, and the age-old binary of facts versus opinions. The result is a less than effective process.
In my tenure at FedEx, we tried to make the performance review more effective. We changed performa...
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