Beware of "Best Practices": The call to innovate, not emulate




Leading is leading, but industries, companies, and markets create value through differentiation. J.C. Penney recently hired Ron Johnson to repeat the stellar success he'd had at Apple for them. With flagging revenues, J.C. Penney was looking for some fresh blood and new ideas. What worked for Apple — and previously for Johnson at Target — was moving upscale. Johnson attempted to apply this same idea to J.C. Penney and was met with devastating results. In an attempt to reinvigorat...
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