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Getting People Back to the Stands: Navigating the Changing Landscape of World Stadiums and Arenas for Exceptional Customer Service
Part 1 Series | Date: 1st July 2020 | Time: 5:00 PM – 8:10 PM AEST
The age of coronavirus has seen the sporting and entertainment industry forced to adapt in remarkable ways to health and safety regulations. With the 2020 Olympic Games postponed, and various sporting seasons either cancelled or moved to later in the year, adjustment in operations will ensure stadiums and arenas maintain revenue and attract customers post-outbreak.
Despite the outbreak, stadium construction is still going ahead, with innovative developments in stadium design remaining priority for owners, operators and architects alike.
This half-day World Stadiums Congress: Arena Design and Development Summit, will delve into the new strategies and solutions industry leaders are implementing within the construction of their stadiums and arenas. This will include everything from sustainability clauses, to the rise of esports and repurposed venues. Learn how to take your venue on the next wave of innovation!
By attending, you will:
Speakers:
5:00 PM |
Conference Opening – Remarks from the Conference Chairperson |
5:10 PM |
Sponsor Session |
5:40 PM |
Delivering The Infrastructure For The Upcoming Birmingham 2022 Commonwealth Games: What Truly Goes Behind Organising a Major Sporting Tournament? Laurence Smith, Head of Venue Technology for the Birmingham 2022 Commonwealth Games, will delve into the work he and his team are doing to assess major sporting arenas in preparation for the 2022 Commonwealth Games, in turn increasing the fan experiences and venue expectations. Learn how you too can deliver infrastructure quickly and efficiently on order to cater to customer expectations.
Speaker: Laurence Smith, Head of Venue Technology, Birmingham 2022 Olympic Games (UK) |
6:10 PM |
Power Demo |
6:25 PM |
Break |
6:35 PM |
Giving Back to the Community: Reinventing and Repurposing Traditional Arenas in Times of Crisis In the wake of the coronavirus, several venues went on a journey to repurpose their venue and give back to the community. Mitch Seeto, Senior Director of Venue and Event Operations, Singapore Sports Hub, will discuss why the venue decided to repurpose their stadium to assist local charities, and the rewards they have seen through community engagement along the way.
Speaker: Mitch Seeto, Senior Director of Venue and Event Operations, Singapore Sports Hub |
7:05 PM |
Sponsor Session |
7:35 PM |
Creating Fit-for-Purpose Stadiums: Balancing Residential Urban Environments with Stadium Development in North Carolina Diogo Taddei, Project Director at Egis will deliver a case study on the work his team are doing to deliver sustainable, multi-purpose venues in urban settings. Balancing the construction of large-scale venues with the backdrop of residential urban environments, learn the tricks of the trade for efficient and sustainable stadium construction.
Speaker: Diogo Taddei, Project Director, Egis (France) |
8:05 PM |
Conference Closing – Remarks from the Conference Chairperson |
8:10 PM |
End of Online Conference |
TBA |
Premium Networking Session (Invite- Only) – Interactive Discussion Groups |
Invite-Only Interactive Discussion Groups
Rotation 1 | Rotation 2 | Rotation 3 |
Maintaining Fan Engagement: The New, Digital Avenues to Consider to Increase Membership |
How to use data and analytics to understand your customers better |
The Rise of E-Sports: Should arenas jump on the bandwagon or not? |
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