03 - 04 December, 2019 | Hilton London Canary Wharf, London, United Kingdom
Conference Day One
8:00 am - 9:00 am MORNING COFFEE, NETWORKING AND REGISTRATION
9:00 am - 9:15 am CHAIR'S OPENING REMARKS
9:15 am - 9:45 am COMMISSIONING E-LEARNING TECHNOLOGIES FOR DIVERSITY & INCLUSION TRAINING
- Minimal time, maximum gain: exploring the potential advantages of e-learning to impart D&I training
- How mobile learning can help to deliver content more effectively than face-to-face learning on its own
- Our own project to integrate mobile e-learning into Diversity and Inclusion at Network Rail: Findings and results so far
9:45 am - 10:45 am PANEL DISCUSSION: ENSURING EFFECTIVE LEARNER ENGAGEMENT
- When introducing a new learning process, how do you engage with and persuade staff to participate in something which is potentially very new for them?
- Assessing the best corporate learning management systems on the market - is it better to buy off the shelf or develop your own bespoke system?
- Rather than actively pushing learning onto staff, what is the best way to motivate and inspire employees and incentivise their conscious and active development?
10:45 am - 11:15 am MORNING BREAK AND NETWORKING
11:15 am - 11:45 am SERVING THE SMARTPHONE LEARNER: EMBRACING A MOBILE MINDSET TO TRAINING
- Advantages of mobile-enabled learning to meet the needs of the modern workforce
- Customising the learning experience around individual needs and preferences
- Realising mobile-enabled learning’s capacity for convenience and user autonomy and personalisation
- Benefits for remote learning and a consistent training approach
11:45 am - 12:15 pm INTEGRATING AI AND CHATBOTS INTO THE LEARNING EXPERIENCE
- Advantages of an AI approach to Learning & Development
- How Artificial Intelligence enabled TUI to meet critical learning needs
- The benefits of an “Invisible” LMS
- How AI changes the way in which we work in Learning & Development, examining how AI can support the roll out of training over geographically- dispersed team
- How much learning can, and should be entrusted to AI?
12:15 pm - 1:15 pm NETWORKING LUNCH
1:15 pm - 2:45 pm INTERACTIVE DISCUSSION GROUPS
Now is your chance to tackle Corporate Learning & Development’s most pressing themes head on. Choose two tables and spend 30 minutes on each, discussing these themes with your peers. The session will conclude with a round-up from all tables to evaluate all points raised and lessons learned.
- A: Harnessing Artificial Intelligence - Which aspects of the learning journey can easily be automised?
- B: Conflict Management - What are the key skills need to maintain a harmonious work environment?
- C: Tracking Employee Skills - How can we ensure training is maintained and applied in real situations?
- D: Developing Leaders - How can we recognise, target and foster talent successfully?
- E: Introducing new learning methods and dealing effectively with change
2:45 pm - 3:15 pm AFTERNOON BREAK AND NETWORKING
3:15 pm - 3:45 pm EVOLVING CORPORATE LEARNING AND DEVELOPMENT TECHNIQUES
- The importance of investing in the future: Why investing in L&D contributes to employee retention and nurturing talent
- Reviewing how technology evolution is changing the face of corporate learning and development
- Why more traditional methods of learning in front of a teacher are becoming less successful in the contemporary work environment with the arrival of tech-savvy millennials
- Highlighting how technology can be used to connect with people on every level, and if done correctly, can be imaginatively and cost-effectively applied
- Assessing the potential for new technologies as learning tools including AI, AR, VR and Podcasts
3:45 pm - 4:30 pm PANEL DISCUSSION: HOW AI CAN HELP WITH COMPLIANCE: WRITING ANALYTICS INTO THE TRAINING PROCESS FOR BETTER FEEDBACK ON THE EFFICACY OF TRAINING
- Historically, it has been difficult to obtain consistent feedback on company-wide face-to-face training, because employees’ own analysis was subjective, and real-time inspections were patchy.
- When digitised, however, real-time, multi-device analysis can be written straight into a training programme, giving the employer much more control about how people learn, and rolling a successful programme out more widely at much lower cost than sending in a personal trainer
- How feedback data can be integrated into the annual appraisal process to help inform employees’ personal goals
- How do we encourage employees to learn from automated feedback and still retain a sense of self-analysis and independence of thought?
