Site Tour/Innovation Day: Monday, 23 March 2020

This Site Tour/Innovation Day will allow participants to be submerged into the entrepreneurial culture at local areas of innovation and learn strategies for developing a more agile organization or using Design Thinking effectively within their learning organizations.

8:30 am - 9:00 am Registration

9:00 am - 12:00 pm SITE TOUR A: Design Thinking Innovation Lab Tour at IBM Studios Austin + IBM Watson

ALEX BENTLEY - Product Management Leader & Coach, IBM
In a world where learning, training and development needs are getting more personalized, design thinking allows for a human-centered approach to problem solving that allows organizations to be more innovative and creative. Instructional designers and learning development specialists need to be able to fully understand this theory when designing training.

IBM’s Austin Campus serves as the nucleus for a plethora of operations including leading locations for both IBM Studios and IBM Watson. You may wonder how design and AI are related, and what their interplay could possibly mean for the learning and development. The interaction between the two are actually critical, particularly as it relates to applying human-centered, ethical approaches to AI technology leveraged in learning and development.

In this double header, immerse yourself in both IBM Studios Austin and IBM Watson’s Austin presence. Learn about IBM’s custom Design Thinking methodology and their iterative “Loop” model while simultaneously experiencing some of the latest and greatest IBM Watson technologies for learning and development.

Learn about the nuances of interplay between design, AI and why approaches like Design Thinking are so critical with the increasing use of artificial intelligence

We’ll also hear about Watson Education Team’s intriguing research on best ways to engage people in a neuroscience perspective.



Product Management Leader & Coach

12:00 pm - 1:30 pm CLW Ice Breaker and Alumni Networking Luncheon

Whether you are a first timer at CLW or a veteran attendee, come network and get to know your peers over lunch.
In a rapidly-changing L&D environment, it is essential to be agile. Agile training organizations are able to exhibit a strong people-centered culture with a rapid learning decision cycle and a deeper value for stakeholders. Most still aren’t there, and this Lab is specifically desi