Corporate Learning Week

March 23 - 26, 2020 | Austin,TX

Main Conference Day Two: Thursday, 26 March 2020

8:00 am - 8:25 am Registration Opens

8:25 am - 8:35 am Opening Remarks by Chairperson

8:35 am - 9:35 am OPENING KEYNOTE: Short Burst of Mindfulness – Reduce Stress and Energize

JACQUELYN FLETCHER JOHNSON - Founder & CEO, Heartwood Healing
Attendees will experience embodied mindfulness and resilience techniques they can easily use with their teams to reduce stress and energize their people.
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JACQUELYN FLETCHER JOHNSON

Founder & CEO
Heartwood Healing

8:45 am - 9:15 am Training Your Organization to Be a Disruptor!

KELLY KEEGAN - VP People, BuiltIn
Industry disruptive companies are often on the cutting edge–they do things differently and innovatively. How does a “shaking-things-up” mentality translate into their learning and development programs? What are they doing differently with respect to hiring and developing their talent to align with their culture of innovation?
This panel will feature thought leaders from the most innovative and disruptive organizations.

  • Hiring strategies for pinpointing people that will add value to your learning program
  • Fostering an environment of growth and learning enterprise-wide
  • Helping people develop their personal brand and purpose
  • Being smart about blended learning and moving into digital media
  • Moving fast on the “right” training tools
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KELLY KEEGAN

VP People
BuiltIn

9:15 am - 9:45 am Enabling Transformation through an Agile Learning Organization

DETLEF HOLD - Global Strategy Lead Knowledge Cycling and Learning, Roche
Corporate Learning’s role today is to help drive the strategy and transformation of the organization on an ongoing basis. Discover how to position learning to learn as a skill for the future.

  • Build a better understanding of how peer learning and teamwork are essential to an agile learning organization
  • Bring the new flow of people up to speed quickly
  • Learn in the flow of work
  • Focus on critical, strategic and creative thinking as Machine Learning and Artificial Intelligence take over transactional tasks
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DETLEF HOLD

Global Strategy Lead Knowledge Cycling and Learning
Roche

9:45 am - 10:30 am The “Unconference” Session: Creating a Learning Culture

JENNIFER MCCUEN - VP, Enterprise Learning and Development, UnitedHealth Group
Are you struggling with transforming learning away from a top-down control model to an enablement function? How are you managing your identity shift as a learning and development team? This session will challenge your assumptions about what it takes to create a culture of learning. Attendees will learn how to:

  • Move away from controlling the learning experience to enabling it
  • Think about learning holistically as a system not just a class
  • Leverage technology to adapt to a user centered design model
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JENNIFER MCCUEN

VP, Enterprise Learning and Development
UnitedHealth Group

10:30 am - 11:15 am Morning Refreshment Break & Meet-the-Customer Program

During this break, you will have a chance to visit sponsor booths and chat with one of their key customers. How are they reinventing L&D? What new tools/ strategies are they using to make learning more personal, intuitive and engaging?

Track D: Redesigning L&D to Adapt to a Changing Workforce

11:15 am - 11:45 am Strategies to Adapt to a Shifting Labor Market
RICHARD NUFFER - Chief Learning Officer, Department of Defense
Major demographic shifts–like Gen Z–set to be over 35% of the workforce next year, and seniors staying in the workforce longer–mean workplace training needs are changing rapidly.

In this session, participants will:
  • Explore how employers are tracking workers using data to figure out what training is needed
  • Examine how training is being adapted to the changing workforce
  • Develop a roadmap for coping with their workforce needs
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RICHARD NUFFER

Chief Learning Officer
Department of Defense

Track D: Redesigning L&D to Adapt to a Changing Workforce

11:45 am - 12:15 pm Evolving Talent to Meet the Needs of the Digital Future
This session will provide you with the insight needed to make talent relevant for tomorrow’s business challenges. Next generation employees need complex, problem-solving communication and collaboration skills and must be curious, creative and analytical.

  • What’s the best way to develop and evolve your workforce with skills needed for the future?
  • How can you seek out a skill set that’s less transactional and more analytical?
  • How can you continually enhance your workforce and tie talent needs back to your workforce plan?

Track E: Driving Leadership, Change Management and Business Results

11:15 am - 11:45 am “Cloning” your A Players – Pinpoint Key Competencies that Make your People Great
MARIEKE MANGNUS - VP, Management & Leadership Development, IPG Media Brands
Can you shift the bell curve? Is the 80/20 really a rule? Discover how to move the curve so a greater percentage of employees are in the top performing group.

  • Conduct behavioral attribute interviews to zone in on critical recent incidents that attribute to success
  • Nature versus nurture - Identify key competencies and determine which are developable and which are not
  • Pinpoint what A players do differently on a number of levels including problem-solving and expanding their mindset
  • Implement a strategy for a staggered approach to a talent management life cycle
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MARIEKE MANGNUS

VP, Management & Leadership Development
IPG Media Brands

Track E: Driving Leadership, Change Management and Business Results

11:45 am - 12:15 pm Delivering Wider Outcomes with Limited Budgets: Innovative Perspectives from the State and City Government Level
ADELE COOK - Chief Learning Officer, Arizona Department of Economic Security and Office of Professional Development
Internal training organizations are required to meet the needs of their internal stakeholders, but the state and city level L&D initiatives incorporate the public. This means they need to approach their budgets and change in a unique and innovative way.

In this session, participants will:
  • Explore how government groups are meeting internal and external training needs
  • Examine what large L&D organizations can learn from state and city L&D
  • Identify the unique way that these government groups have to look at budgets
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ADELE COOK

Chief Learning Officer
Arizona Department of Economic Security and Office of Professional Development

Track F: Design and Innovation in L&D

11:15 am - 11:45 am Mindset Renewal in Today’s Disruptive Environment: How This is Everything in Corporate Learning
MICHAEL DIXON - SVP Global Learning & Organizational Development, Epsilon
Carol Dweck stormed onto the scene a couple of years ago stating that mindset permeates through every aspect of our life, and that those with a fixed-mindset don’t easily allow for a change of course. Today’s corporate learning environment is no different.

  • Explore how the mindset of today’s instructional designer has to evolve to be more personalized
  • Evaluate current mindset challenges and opportunities for change
  • Divide into groups groups and build a roadmap systemic mindset change at every level of the training organization
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MICHAEL DIXON

SVP Global Learning & Organizational Development
Epsilon

Track F: Design and Innovation in L&D

11:45 am - 12:15 pm Put Data Literacy Behind the Wheel to Drive More Value
KEVIN HANEGAN - Chief Learning Officer, Qlik
TechTarget defines data literacy as the ability to pinpoint useful information from data. Based on the 4th Industrial Revolution and ongoing digital transformation, companies need to harness data to drive value. Every industry needs to focus on developing a data literate workforce.

  • Reskill your workforce to understand data and how it can be used in decision-making
  • Build an enterprise-wide learning strategy to increase data literacy
  • Incorporate soft skills training in your data and digital literacy program
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KEVIN HANEGAN

Chief Learning Officer
Qlik

12:15 pm - 1:15 pm Industry-Focused Luncheon

Want to know how peers in the same industry are overcoming common challenges? Here’s your chance to benchmark and network! Enjoy your lunch, share ideas and exchange business cards.

Track D: Redesigning L&D to Adapt to a Changing Workforce

1:15 pm - 1:45 pm Developing and Nurturing a Multigenerational Workforce
As Gen Xers make their way into the workforce, four generations with very different work beliefs must learn to work together. Proper understanding and mentoring can help bridge gaps and increase productivity in the work place. In this session, participants will get:

  • An overview of the drivers in radical transformation, specifically demographic changes and technological disruption
  • A specific look into Millennials, who are changing how organizations hire, manage and retain talent
  • To conduct needs analyses to identify what workers really want, especially in catering to flexibility, continuous learning and recruiting older talent

Track D: Redesigning L&D to Adapt to a Changing Workforce

1:45 pm - 2:15 pm The Evolution of Recruitment, Retention and Boomeranging
TOBIAS J. WASHINGTON MBA, CPTM - Director – Learning Experience, Design & Technology Talent Management, CHRISTUS Health
Even if you have award-winning L&D, if you don’t have the right recruitment and retention programs, your business will feel the impact. In this session, participants will:

  • Examine how leaders in HR and L&D are looking at today’s recruitment strategies
  • Identify how these leaders are developing better experiences for their potential, current and even past boomerang employees
  • Dissect the role that technology is playing in the intersection of L&D and HR
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TOBIAS J. WASHINGTON MBA, CPTM

Director – Learning Experience, Design & Technology Talent Management
CHRISTUS Health

Track D: Redesigning L&D to Adapt to a Changing Workforce

2:15 pm - 2:45 pm Addressing the Urgent Business Priority of Retraining and Reskilling Workers
JON KAPLAN - Founder & Former CLO, Corvantus Consulting, Discover Financial Services
According to a recent McKinsey & Company study, “nearly 14% of the workforce – 375 million workers,” – may need to switch occupational categories in the next 10 years due to the impact of automation, digitization and AI.

In this session, participants will:
  • Explore how corporate learning organizations are facing this massive shift
  • Evaluate how HR infrastructure has to shift to keep pace with the market
  • Develop a map of how technology could impact skills requirements in various organizations
  • Examine the intensive collaboration that will be needed between private and public sectors, government and education providers
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JON KAPLAN

Founder & Former CLO
Corvantus Consulting, Discover Financial Services

Track E: Driving Leadership, Change Management and Business Results

1:15 pm - 1:45 pm 5 Ways Mindfulness is Helping Learning Organizations
JACQUELYN FLETCHER JOHNSON - Founder & CEO, Heartwood Healing
According to the Harvard Business Review, a whopping 95% of Chief Human Resources Officers from organizations of all sizes and industries report that employee burnout is sabotaging their workforce. One of the core pillars of addressing employee burnout is creating self-mastery programming that addresses personal resilience, mindfulness, and well-being. Discover how leading companies are leveraging mindfulness to create happier and healthier employees and create more positive culture. The number of people struggling with stress and burnout is at an all-time high resulting in high turnover rates and costs. Thousands of studies have shown the effectiveness of how developing greater selfmastery through mindfulness and awarenessbuilding practices can have an impact on both individual and organizational resilience.

In this session, participants will:
  • Identify the business impact of mindfulness in the workplace and ways to socialize the concept within the organization
  • Examine how corporate trainers are blending in various mindfulness tools to everyday work
  • Take part in a mini-mindfulness exercise that can start creating change now
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JACQUELYN FLETCHER JOHNSON

Founder & CEO
Heartwood Healing

Track E: Driving Leadership, Change Management and Business Results

1:45 pm - 2:15 pm Hold On To Your Talent: Align Professional Development with Talent Strategy
WANDA J. HAYES Ph.D. - Senior Director, Learning & Organizational Development, Emory University
In the current workforce, we’re facing low unemployment and it’s harder to secure talent. Discover how to develop talent internally. Understand why a mid-level program is just as important as an executive level development program.

  • Align programs so that every level in the organization is ready for their next step
  • Launch mid-level programs to ensure success when transitioning to more strategic roles
  • Learn strategies to ensure horizontal (i.e., skill set) and vertical (i.e., mind set) development
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WANDA J. HAYES Ph.D.

Senior Director, Learning & Organizational Development
Emory University

Track E: Driving Leadership, Change Management and Business Results

2:15 pm - 2:45 pm Disrupting the Conversation to Integrate Diversity and Inclusion
KHALILAH LYONS - Head of Diversity & Inclusion, Conagra Brands
It is challenging to lay the foundation for a diversity and inclusion journey. As the workforce continues to change, it is imperative that companies begin to naturally integrate D&I. It needs to be wrapped in and viewed as part of your training program rather than a separate entity. Attendees will learn:

  • Ten ways to disrupt and integrate diversity and inclusion into your company
  • How to position D&I as a part of your training program rather than a separate entity
  • How to talk about D&I in a way than enables your organization to excel in a changing demographic market
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KHALILAH LYONS

Head of Diversity & Inclusion
Conagra Brands

Track F: Design and Innovation in L&D

1:15 pm - 1:45 pm Develop a Learning Ecosystem to Address the Need for Learning in the Flow of Work
FORREST ADAMS - Senior Design Engineer, Thomson Reuters
JULIE SCHLAK - Digital Learning Experience Designer, Thomson Reuters
Digital learning is rapidly evolving to a more learner-centric model that while aligning with business objectives, produces measurable data and keeps learners engaged throughout the experience. Discover what the process is to design programs that meet both learner and business needs by effectively integrating people, processes and technology.

  • What is a learning ecosystem?
  • How do you connect the components in your ecosystem for a more holistic approach?
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FORREST ADAMS

Senior Design Engineer
Thomson Reuters

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JULIE SCHLAK

Digital Learning Experience Designer
Thomson Reuters

Track F: Design and Innovation in L&D

1:45 pm - 2:15 pm Mobile and Game-Based Learning
JAY FORTUNA - Director of Learning and Development, Rewards Network
There is an opportunity to be had when employees rely on smartphones for almost everything they do.

In this session, participants will:
  • Evaluate how learning organizations are using gamification and mobile learning effectively
  • Examine why rules, control over the game, discovery, feedback, time and rewards are essential when using gamification in learning
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JAY FORTUNA

Director of Learning and Development
Rewards Network

Track F: Design and Innovation in L&D

2:15 pm - 2:45 pm Design Considerations for Building Powerful AR Learning Experiences
ALEJANDRO CASTILLO - Instructional Designer, Aggreko
This session will present you with an instructional design toolbox to successfully create effective extended reality learning environments for technical training that prevent today’s most common AR diseases: Social rejection, digital fatigue, miniaturization and poor user experience.

You will learn:
  • How to use the ADDIE model
  • Tips to design an AR User Interface (UI)
  • How to fill the holes of missing CAD data (2D and 3D resources)
  • Select the right deployment method for your AR experience
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ALEJANDRO CASTILLO

Instructional Designer
Aggreko

2:45 pm - 3:15 pm Afternoon Break

3:15 pm - 3:45 pm Ensuring Your ITO is Future-Proof and Constantly Overcoming Disruption

3:45 pm - 4:00 pm Short Burst of Mindfulness – Activate Resilience

JACQUELYN FLETCHER JOHNSON - Founder & CEO, Heartwood Healing
An interactive group mindfulness exercise will help deepen present-moment awareness for greater self-mastery.
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JACQUELYN FLETCHER JOHNSON

Founder & CEO
Heartwood Healing

4:00 pm - 4:00 pm Closing Remarks and End of Event

Have a safe trip home! Hope you had a great time and see you soon! Visit corporatelearningnetwork.com to see interviews with speakers and attendees and to be kept up-to-date with all things L&D.