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Walk a Mile in Their Shoes: Perspective Taking for Motivating Creativity

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Tasks that result from the intrinsic motivation of employees are not always necessarily aligned with organizational objectives. This is important to keep in mind when designing training content. The best way to facilitate creativity turns out to be combining intrinsic motivation with perspective-taking initiatives, which give employees the chance to connect with their end user. Adam M. Grant, Ph.D., Associate Professor of Management at The Wharton School and James W. Berry, Ph.D. candidate in...
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